Effective date: 2025-04-02

At Affordable Pools, we are committed to protecting and respecting your privacy. This policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, or purchase our products and services.

By using our website or services, you agree to the terms outlined in this policy.

Who We Are

Affordable Pools is a UK-based supplier of swimming pools and related products.

If you have any questions about this policy or how your data is handled, please contact:

📧 info@affordablepools.co.uk
📞 01268 710425

What Information We Collect

We may collect and store the following personal information:

• Name
• Address and delivery details
• Email address
• Telephone number
• Payment information (processed securely via third-party providers)
• Order history and communication records
• IP address and website usage data

How We Use Your Information

We use your data to:

• Process orders and manage deliveries
• Provide customer support
• Respond to enquiries and requests
• Send important service updates
• Improve our website and customer experience
• Comply with legal and regulatory requirements

We will never sell your personal data to third parties.

How We Store & Protect Your Data

We take appropriate technical and organisational measures to protect your information against loss, misuse, unauthorised access or disclosure.

Payment details are handled securely through trusted third-party payment providers and are never stored directly on our servers.

Sharing Your Information

We only share your data when necessary with trusted partners such as:

• Delivery and logistics providers
• Payment processing services
• IT and website support providers

All third parties are required to respect your data and use it only for agreed purposes.

Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Request correction of incorrect information
• Request deletion of your data (where legally possible)
• Object to or restrict processing
• Withdraw consent at any time

To exercise these rights, please contact us at info@affordablepools.co.uk.

Cookies

Our website uses cookies to enhance your browsing experience and analyse website traffic. You can control cookie preferences through your browser settings.

Data Retention

We only retain your personal information for as long as necessary to fulfil the purposes outlined in this policy or to meet legal requirements.

Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page, and continued use of our website indicates your acceptance of the updated policy.

Contact Us

If you have any concerns about your privacy or how we handle your data:

📧 info@affordablepools.co.uk
📞 01268 710425